📄 Privacy Policy
Wise Guys Roofing our values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS/MMS through A2P messaging systems registered on 10DLC.
1. Information We Collect
We collect both personal and non-personal information from you when you:
- Submit a contact form
- Request a free inspection
- Opt in to receive SMS/MMS messages
- Interact with our website
This may include:
- Name
- Phone number
- Email address
- Physical address
- Device information and IP address
2. How We Use Your Information
We use the information we collect to:
- Provide requested services
- Send appointment confirmations and reminders
- Communicate special offers or promotions (only with consent)
- Improve our website functionality and customer service
- Comply with regulatory and carrier requirements (e.g. 10DLC)
3. SMS/MMS A2P Messaging
By opting in, you consent to receive SMS and MMS messages from Wise Guys Roofing through registered A2P 10DLC phone numbers.
Important Details:
- Message and data rates may apply.
- Message frequency may vary.
- You can opt out at any time by replying “STOP”.
- For help, reply “HELP”.
We use approved carriers and A2P registration (brand & campaign ID) to ensure deliverability and compliance. Any misuse, including spam complaints, may lead to your number being blocked by carriers.
4. Information Sharing
We do not sell your personal data. We may share information with:
- Authorized third-party service providers
- SMS/MMS delivery partners (e.g., Twilio, RingCentral)
- Legal authorities when required to comply with law or protect rights
5. Data Security
We implement technical and administrative security measures to protect your data, including:
- Encrypted communications
- Secure data storage
- Access control and internal staff training
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of any marketing communications
To exercise these rights, contact us at [your email address].
7. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
Wise Guys Roofing
📍 5401 Patton Dr Suite 117, Lisle, IL 60532
📧 info@wiseguyshomeconstruction.com
📞 (630) 827-2019